Privacy Policy

At www.goodkidgear.com, we are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website.

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Returns & Exchange Policy Returns

• You may return most items within 30 days of delivery for a full refund.

• Items must be unused, in original condition, and with all tags/packaging.

• If your item arrives damaged or defective, please contact us within 30 days for a replacement or refund.

• No refunds will be issued for damaged items returned after 35 days from delivery.

• Personalized or custom items may not be eligible for return unless defective or not as described (in accordance with UK, US, and Canadian law).

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Exchanges

• We offer one exchange per product purchased.

• To request an exchange, contact us within 30 days of receiving your order. Exchanges are subject to product availability.

• If the replacement is also defective, please contact us for further assistance.

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How to Initiate a Return or Exchange

• Email us at [your contact email] with your order number and reason for return/exchange.

• We will provide instructions and a return address.

• Once we receive and inspect the item, we will process your refund or exchange.

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Privacy Policy 

What Information We Collect

Name, shipping and billing address, email address, phone number

Payment information (processed securely via our payment providers; we do not store credit card details)

Order details and purchase history

Technical data (IP address, browser type, device information, cookies).

Sharing Your Information

We only share your information with trusted third parties necessary to process your order (such as payment processors, shipping carriers, and print-on-demand partners like Printful and Printify). We do not sell your personal information.

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Your Rights

Depending on your location, you have the right to:

• Access, correct, or delete your personal information

• Object to or restrict certain processing

• Withdraw consent at any time (where applicable)

• Request a copy of your data

• To exercise your rights or for privacy-related questions, contact us at b27commerce@gmail.com.

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Refunds

Refunds are issued to the original payment method within 7–14 business days after we receive your return.

• Shipping costs are non-refundable unless the item is defective or not as described.

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Data Security

We implement appropriate technical and organizational measures to protect your data. Your information is only retained for as long as necessary to fulfill your order and comply with legal obligations.

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Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

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Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us for removal.

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International Compliance

We comply with the UK GDPR, Canada’s PIPEDA, and relevant US privacy laws. If you are located in California, you may have additional rights under the CCPA.

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